This refers to a particular particular person employed within the airline trade. The function entails making certain passenger security and luxury throughout air journey. Duties usually embody demonstrating security procedures, serving meals and drinks, and addressing passenger inquiries. This career calls for sturdy customer support expertise, adaptability, and the power to stay calm beneath stress.
The airline trade depends closely on people on this career to keep up a optimistic buyer expertise and uphold security requirements. Their skill to handle varied in-flight conditions, from routine service to emergencies, contributes considerably to passenger satisfaction and the airline’s fame. Traditionally, this function has advanced from primarily serving meals to encompassing a broader vary of obligations associated to passenger well-being and security.
